Don't Miss an Opportunity to Fill a Need

This past weekend, friends and I drove to East Lansing for the Michigan vs. Michigan State football game. This is a classic match-up - the teams have competed for the Paul Bunyan trophy and state bragging rights for nearly 60 years. We didn't have tickets to the game, so we decided to just find a bar or restaurant with a big-screen TV, and watch the game with other fans, mingling with Wolverines and Spartans, and cheering on our favorite team.

As we anticipated, the establishments near campus were crowded, many having lines out the door and spilling out to the sidewalks. That was okay. We drove a little further, and headed toward the state capital, Lansing, which was fewer than five miles from Michigan State's campus.

We parked a few blocks from the Michigan Capitol Building. At the first sports bar we stopped in, we were told there were no seats available ("Aren't those empty tables there?"), but could find standing-room only at the bar. We decided to walk to find a place with available seating. Other football fans had the same idea - we met many looking for a place to watch the game. There was sign for a bar in the next block. Closed!. Then we passed two more shuttered bars.

We finally arrived at a "name-intentionally-left-blank-to-protect-the-innocent" hotel only a couple of blocks away from the Capitol. The hotel is an international brand, so imagine my surprise upon our arrival to their lobby restaurant, after the game had started:

Now this photo  is a little deceiving - there were about three occupied tables in the restaurant - about eight people total. There was one server, and the bartender had not yet arrived for work.

Don't miss an opportunity to fill a need!

• Plan ahead: Keep a calendar of events and activities where you can market and sell your products and services. Remember this was an annual event.
• Think outside your typical marketing activities: There were lots of people looking for somewhere to watch the game. If a coffee shop would've had a TV, we'd have watched there. Would the expense of renting a large-screen TV been worth it to bring in extra income?
• Extend your reach: Even if the event doesn't appeal to your typical market, there may be some overlap (business travelers who enjoy sports), and you could fulfill a need that another business can't (serving an overflow crowd), possibly gaining new, loyal customers. 
• Know your market: I mentioned we were in Lansing, the neighboring city to the home of Michigan State University. What did we see displayed in window of the gift shop of the hotel? Maize and blue University of Michigan shirts - no MSU paraphernalia. Maybe the hotel was marketing to out-of-town guests.

6.5 Ways to Build Web Visibility

Gone are the days that a prospect would go to the Yellow Pages to find a designer, builder or service provider. I know that I immediately recycle the massive book after I find it on my front porch. So how do prospects and customers find you and the services you provide? Even when asking their friends and neighbors for a referral, they probably want to conduct their own research.

More than likely, they go to an Internet search engine and put in the name of your business or keywords that describe the types of services they need. When they see pages of businesses and websites, how do you stand out? Are you even listed? You want to be the first name a prospect sees when they “Google” your types of services.

Here are 6.5 things to do to make sure you can be found:

1. Google Place listing. Even without a company website, you can list your business name, location and service area, and the services you offer. With careful keyword descriptions of your business, you could be well on your way to being listed in the top 10 of your prospect’s search. Claim your name and address before someone else does.

2. Custom Website. A website should be the hub of your online communication. Your brand, services, testimonials and other pertinent information are found there. You can create a website with good content for less than $100 per year.

3. Social Media (Twitter, Facebook, LinkedIn and other niche sites). Social networking is a great way to stay connected with your clients and prospects on a daily or weekly basis, sharing information, answering questions, and getting feedback about your services.

4. Blogs and articles. Share your specialized expertise by posting case studies, how-to’s and tips that help your clients. Even if you post to a blog weekly, those posting can be grouped to form an article. Writing articles is a proven way to position yourself as an authority with your target audience.

5. Press releases. Sending press release to trade magazines and other targeted media can raise visibility for your business and services on a regional or national level. Just remember to follow up with your press contacts.

6. Online videos and slide presentations. Videos can be created with your webcam, digital camera, or even your cell phone. You can take a few minutes to introduce yourself to prospects or outline a service offering. Slide presentations of your portfolio of work can easily be uploaded to slide sharing sites or converted to a video.

6.5 Online classifieds. Many online classified sites allow you to advertise your services for free or very low cost. Some professionals may be reluctant to use classifieds, but many have found success with this method of promotion.

Outline a plan to implement a mix of the web services listed above, and you could find your name moving up the search engine listings and more prospects calling.

Please Take Part in Our Survey

With so much competition in the design, construction, and real estate fields, how does your company stand out from the crowd? How do you become the go-to professional for owners and potential collaborators – the one they call when they need advice or want to implement their vision?

Building Industry Resources is interested in how you market and promote your business to clients, prospects, and partners. I’d appreciate if you’d take about five minutes from your busy day to fill out the survey at this link: http://ow.ly/2QaEU

Be assured, all information will be kept confidential.

Hopefully, in addition to giving us some insight to the marketing practices of the industry, we might present some methods you may not have considered or have been hesitant to try.
Thank you for your participation.

Updated AEC Networking Events for October & November 2010

It's important to explore new resources for networking outside of your current contact list. Networking is key. Establish new relationships and put yourself in the right places at the right times to attract new leads and collaborators.

Architects, consider attending an Real Estate conference. Construction professionals, try an Engineering convention. Listen to the trends and ideas presented at their events. Our building industry fields are certainly interrelated: Facility Managers need Contractors; Builders need Interior Designers.

Building Industry Resources has compiled a listing of upcoming conferences, trade shows and other events where you can meet owners and building industry professionals, network, and expand your reach throughout the industry. See the Building Relationships page of our website.

AEC and Real Estate Networking

Check out the Building Industry Resources website for 40-plus AEC and real estate networking events across the country in September and October. Which will you attend?

Architecture Detour: Palace of Fine Arts - San Francisco

Recently, my niece and I took a trip out west to visit colleges (she's only a high school junior, but ambitious and she's planning ahead), and as I anticipated, it turned out to be a wonderful architectural journey as well. I wanted to share photos of one of the most beautiful venues I've ever seen - the Palace of Fine Arts in San Francisco.

A few years ago as I passed this magnificent structure on the way to the Golden Gate Bridge, I couldn't take my eyes off of it. Good thing I wasn't driving! I knew when I returned to the city, I'd have to go back and spend some time.

The Palace of Fine Arts was built for the 1915 Panama Pacific Exposition with Bernard Maybeck as architect. As exposition buildings were only supposed to be built to last one year, the columns and rotunda of the Palace were framed with wood and covered with plaster and fiber material. However, there was a move to preserve the palace, and it was the only building to remain from the Exposition.

Reconstruction began in 1964 and improvements are still being made today. See my photos below. (Click on the slideshow to enlarge.)

Position Yourself as a Leader in the Design and Building Industry

Have you taken a leadership position in your area of the design and building industry? Are you known as the expert in one particular market niche? When you position yourself as a leader, you gain significant advantage over your competitors.

First, begin by identifying your prospects and the types of services they need: medical professionals need office designers, a restaurant owners need real estate agents to identify the best locations, and homeowners need a good plumber. Your prospect will be searching for the industry leader who addresses their problem, and you want to be sure to be at the top of their list.

If you find that the niche you've identified is dominated by other professionals, create your own by becoming even more specialized: an oral surgery office designer, a pizzeria real estate agent, or a service rep who can repair any type of water heater. You want prospects to associate your name with your specialty.